Return Policy

At Shell Shock Technologies, we are committed to providing our customers with high-quality ammunition and components. However, if you are not satisfied with your purchase, we offer the following refund policy:

  1. Return Eligibility
    • Ammunition: Due to safety regulations, all sales of ammunition are final. We do not accept returns or issue refunds on any ammunition purchases. Please ensure you are ordering the correct product before completing your purchase.
    • Components (Empty Ammo Cases): Returns on unused, unopened, and undamaged ammo cases are accepted within 30 days of purchase. To be eligible for a return, the product must be in its original packaging and in the same condition that you received it.
  1. Return Process
    • To initiate a return for eligible items, please contact us at [email protected] or call 844-778-3243 within 30 days of your purchase. Include your order number and the reason for the return.
    • Once your return is approved, we will provide you with a return authorization and shipping instructions.
    • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong product sent or defective item).
  1. Refunds
    • Refunds will be processed once the returned item is received and inspected. We will notify you via email once your return is processed, and a refund is issued to your original payment method.
    • Please allow 5-7 business days for the refund to appear on your account.
  1. Defective or Damaged Items
    • If you receive a defective or damaged item, please contact us immediately at [email protected] with your order details and photos of the damage or defect. We will work with you to resolve the issue and, if necessary, issue a replacement or refund.
  1. Non-Returnable Items
    • As mentioned, all sales of ammunition are final. Additionally, any products purchased through third-party retailers must follow that retailer’s return and refund policies.


Contact Information If you have any questions regarding our refund policy or need assistance, please reach out to us:

Shell Shock Technologies, LLC
Email: [email protected]
Phone: 844-778-3243