Frequently Asked Questions

Welcome to the Shell Shock Technologies Frequently Asked Questions (FAQ) page! We understand that navigating the world of firearms and ammunition can come with a lot of questions, whether you’re a seasoned firearms expert, a weekend enthusiast or a newcomer. Our Frequently Asked Questions page is designed to be your go-to resource for quickly finding answers to the most common questions about our products and services. Here, you’ll discover comprehensive information on our innovative NAS3 case technology, our revolutionary Shell Tech Ammo, ordering and payment processes, shipping policies, and much more. Our aim is to enhance your experience by providing clear and concise answers, addressing any potential concerns, and helping you make informed decisions. If you need further assistance, our support team is always here to help. Contact Us

LOADED AMMUNITION

How long will it take for my order to ship?

Orders are typically processed and shipped within 1-3 business days upon receipt. Please allow additional time for delivery based on your location.

We ship orders via FedEx Ground or UPS Ground. You will receive tracking information once your order has been shipped.

We can only ship to locations where ammunition delivery is legally permitted within the United States. Please ensure your location complies with local and state regulations regarding ammunition purchases.

If you reside in an area that restricts ammunition shipments, your order must be sent to a licensed ammunition dealer or range that can legally accept deliveries. You will need to coordinate pickup with them.

We do not ship civilian orders overseas. However, we will consider orders over 500,000 rounds for U.S. allies’ military use. For these military orders, please contact us at [email protected] for a quotation.

Once your order has shipped, you will receive an email with tracking details. You can use the provided tracking number to monitor your shipment through FedEx or UPS.

Shell Tech Ammo uses Shell Shock Technologies’ NAS3 casings, which are made from a high-tech, durable material that is lighter and more resistant than brass. These casings offer increased strength, better corrosion resistance, and improved accuracy, all while being reloadable.

Yes, some states or local municipalities may restrict certain types of ammunition (e.g., hollow points). It is the buyer’s responsibility to ensure they comply with local laws when ordering.

Once an order has been processed and shipped, it cannot be canceled or modified. If you need to make a change, please contact our customer service team as soon as possible.

You can cancel your monthly subscription directly on our website by following these steps:

  1. Log into your account.
  2. Go to Account Settings.
  3. Select Manage Subscriptions.
  4. Choose the subscription to cancel and follow the prompts to confirm. For further assistance, you can also reach out to customer service.

For any issues with defective ammunition, please contact our customer service team for further assistance. We’ll guide you through the return or exchange process if the product meets our warranty conditions.

CASES

Do you have high-volume/ OEM pricing?

Yes. The vast majority of our sales are to OEMs (ammunition manufacturers). A high-volume price list is available on request. Simply email us at [email protected].

We’re currently aiming to fulfill orders for the volumes listed on our website in approximately 2-3 weeks.

Shell Tech has 9mm Luger, .380 ACP, .300 BLK, and 5.56x45mm cases immediately available on our website with other calibers available to order by contacting us at [email protected]. Over the next 12-18 months or so we’re intending to introduce all popular pistol and rifle calibers – the exact timing and sequence of these product introductions will be driven by our customers (primarily ammunition manufacturers) and market demand. Our website will be regularly updated with news, product introductions, etc.

As Shell Tech’s cases are made in two parts, the bases can be colored, but this coloring is done on a different process to the regular high-volume production and adds some additional cost (approximately 4 cents per case depending on the color chosen). The minimum batch size needed for this coloring operation is 500,000 units. Normally the bases are given a protective coating in a bulk process prior to assembly, but the colored bases are anodized which means that all the bases have to be individually placed on a large rack (to allow current to flow to each piece).

Several of Shell Tech’s customers (ammunition manufacturers) are offering colored cases, but we don’t have any colored ones for sale on our site yet. If any of the colors end up being particularly popular, they’ll be added to the shop section of Shell Tech’s website.

S3 Reload dies are required for reloading the Shell Tech’s pistol cases.

Shell Tech’s NAS³ pistol cases are made in 2 pieces; a nickel-alloy cylinder and an aluminum base. In addition to being manufactured from different materials than brass cases, the NAS³ cases also perform differently once fired. For example, the NAS³ cylinder has a much higher tensile strength than brass, meaning that it returns to virtually its original size when fired.

As the NAS³ cases return to virtually their original size when fired and require no trimming, the S3 Reload dies (combined with the use of lubricant) are designed to prolong the case life and maximize the number of reloads. Part of how this is achieved is by having a spring inside the die that pushes the case out of the die, instead of pulling from the base rim (as with conventional brass cases). This spring-assisted mechanism avoids placing unnecessary stress on the joint between the two pieces and reduces damage to the base rim. The S3 Reload dies are threaded to fit all popular bench-top reloading equipment. More details on the S3 Reload dies can be found here along with instructions and instructional videos.

No, Shell Tech’s rifle cases are precision-engineered, military-grade ammunition cases and are not designed to be reloaded. Reloading these cases can compromise their performance and safety, so we do not recommend or support reloading them.

Shell Tech’s NAS³ cases usually require very little cleaning after being fired and most people tend to just use soap and water. If you would like to use any particular media for cleaning the cases, that should be fine and won’t damage the cases, but it isn’t strictly necessary.

Shell Tech is fully registered with all relevant export authorities, and ships overseas to multiple customers. Please contact us at [email protected].

GENERAL

Do you have high-volume/ OEM pricing?

Yes. The vast majority of our sales are to OEMs (ammunition manufacturers). A high-volume price list is available on request. Simply email us at [email protected].

We’re currently aiming to fulfill orders for the volumes listed on our website in approximately 2-3 weeks.

Shell Tech has 9mm Luger, .380 ACP, .300 BLK, and 5.56x45mm cases immediately available on our website with other calibers available to order by contacting us at [email protected]. Over the next 12-18 months or so we’re intending to introduce all popular pistol and rifle calibers – the exact timing and sequence of these product introductions will be driven by our customers (primarily ammunition manufacturers) and market demand. Our website will be regularly updated with news, product introductions, etc.

As Shell Tech’s cases are made in two parts, the bases can be colored, but this coloring is done on a different process to the regular high-volume production and adds some additional cost (approximately 4 cents per case depending on the color chosen). The minimum batch size needed for this coloring operation is 500,000 units. Normally the bases are given a protective coating in a bulk process prior to assembly, but the colored bases are anodized which means that all the bases have to be individually placed on a large rack (to allow current to flow to each piece).

Several of Shell Tech’s customers (ammunition manufacturers) are offering colored cases, but we don’t have any colored ones for sale on our site yet. If any of the colors end up being particularly popular, they’ll be added to the shop section of Shell Tech’s website.

S3 Reload dies are required for reloading the Shell Tech’s pistol cases.

Shell Tech’s NAS³ pistol cases are made in 2 pieces; a nickel-alloy cylinder and an aluminum base. In addition to being manufactured from different materials than brass cases, the NAS³ cases also perform differently once fired. For example, the NAS³ cylinder has a much higher tensile strength than brass, meaning that it returns to virtually its original size when fired.

As the NAS³ cases return to virtually their original size when fired and require no trimming, the S3 Reload dies (combined with the use of lubricant) are designed to prolong the case life and maximize the number of reloads. Part of how this is achieved is by having a spring inside the die that pushes the case out of the die, instead of pulling from the base rim (as with conventional brass cases). This spring-assisted mechanism avoids placing unnecessary stress on the joint between the two pieces and reduces damage to the base rim. The S3 Reload dies are threaded to fit all popular bench-top reloading equipment. More details on the S3 Reload dies can be found here along with instructions and instructional videos.

No, Shell Tech’s rifle cases are precision-engineered, military-grade ammunition cases and are not designed to be reloaded. Reloading these cases can compromise their performance and safety, so we do not recommend or support reloading them.

Shell Tech’s NAS³ cases usually require very little cleaning after being fired and most people tend to just use soap and water. If you would like to use any particular media for cleaning the cases, that should be fine and won’t damage the cases, but it isn’t strictly necessary.

Shell Tech is fully registered with all relevant export authorities, and ships overseas to multiple customers. Please contact us at [email protected].